A non-event for most workers and businesses, the filing and paying of taxes can be easily done with a few clicks, if at all. Walk-in taxpayers enjoy fast and friendly service amidst the ring of the counter dashboard and murmur of voices at the IRAS Taxpayers Service Centre. However, few are aware of the ‘taxing’ work behind closed doors which makes this possible.
By Gerald Goh
In less than a decade, IRAS has realised its dream of serving taxpayers round-the-clock by introducing a personalised online tax portal – myTax Portal. Besides e-filing, taxpayers can now check their tax accounts, pay taxes, update contact details and retrieve documents sent by IRAS in a safe and secure online environment.
This would not be possible without the efforts of IRAS officers like Chua Swee Chin, a 27-year old Senior Infocomm Officer. Swee Chin comments, “We are able to keep the taxpaying community’s personal information secure because our IT systems are highly protected.”(Read More Here!)
